Managed Desktop Services

Fixed price support for your company

The IT3’s Managed Desktop Service is based on a low fixed-cost, per user, per month – ensuring completely predictable pricing and easy budgeting.  Our prices are not tied to call volumes and will not increase throughout the term of the contract.

  • FLEXIBLE SERVICE
    No long term contracts are required.  All field technicians are Microsoft Certified.  Software and hardware support is included.  Specialists in small and medium sized companies.
  • MORE TIME TO FOCUS ON CORE BUSINESS
    IT3 takes full responsibility for your desktop environment, unburdening your IT staff so they can concentrate on more strategic projects that can add value to the business.
  • IT ALIGNED TO YOUR BUSINESS DEMANDS
    As your business grows, so too does the demand on your IT department.  Our service is designed to be flexible and support can be scaled up as your business expands .
  • INTELLIGENT SUPPORT
    By utilizing the latest remote control technologies, the IT3 not only provide faster response times to users anywhere in the enterprise but also provide a range of dynamic reports for your company.
  • UNLIMITED PHONE SUPPORT
    OurIT3 technicians are available to help you by phone on our toll free service line.  The IT3 can walk you through common computer problems such as network connectivity, e-mail retrieval and file access.  If the identified problem cannot be resolved over the phone, a technician will be dispatched on-site.
  • UNLIMITED REMOTE CONTROL SUPPORT
    Remote Control Support allows your IT3 technician to remotely connect to your computer and work with you to resolve your problems.
  • MICROSOFT APPLICATION SUPPORT
    The IT3 will oversee all Microsoft programs such as Word, Excel, and Outlook to ensure that these applications are updated and running issue-free.
  • UNLIMITED ON-SITE SUPPORT
    If required, the IT3 will arrange for a technician to resolve your computer problems on-site.

Conditions apply.  For pricing and infomation, please CLICK HERE.